HP Officejet Pro L7580 network connection solution – throw it in the rubbish bin!

The title of this blog post is only half in jest. Yes, I have found a dodgy workaround to the Hewlett Packard Officejet Pro L7580 printer network connection problems, but one does have to wonder whether throwing the printer in the rubbish bin is actually the best solution! Read on …

When I went into business a couple of years ago I bought a HP L7580. My rationale was that HP printers had been used in many offices that I had worked in and I had been happy with their performance. The L7580 had all the features I wanted including printing (well duh!), duplex, copy, scan and fax. Most importantly, it had an Ethernet network connection so that I could share the printer across my LAN.

The L7580 worked fine for a while. But after a few months (and most likely a HP update or two) I noticed my XP PC was runing really slowly sometimes. The PC would also overheat. The situation got to the point that I was considering buying a new computer, thinking that it was the problem.

And then I discovered that if I uninstalled the HP L7580 printer software, the computer ran perfectly. On re-installation of an updated L7580 printer driver some months later, the PC could not connect to the L7580. I could connect to the printer web interface via the IP address in Internet Explorer, but there was no way that I could actually make the printer print as designed from the XP PC. Who knows whether the original problems of the PC running slowly and overheating were still present.

For probably 18 months I battled on either printing to an old HP Laserjet 1100 black and white printer using an ancient Windows 95 PC as a network print server, or printing to a pdf and then going to the Windows 95 PC and printing to the L7580 across the network from there – go figure that a Windows 95 PC could print to the L7580, but my XP machine could not. In the mean time, I also got a Vista laptop and a Vista PC, both of which could print to the L7580 printer without a problem.

I have probably spent more than 50 hours trying to diagnose the problem (can I send HP an invoice for my time wasted because of their rubbish software?). A quick search of the internet reveals that many other people are experiencing similar network connection problems with apparently no solution being provided by HP. I have tried uninstalling and reinstalling the software on many occasions, and followed all of HP’s useless suggestions to fix the problem. I was seriously considering the option of formatting the XP PC’s hard drive and reinstalling all software from the operating system up. But it should not be this hard HP!!!

While I am having a rant, I have to mention that any printer that needs a 318MB installation file has to be questionable. This HP printer software has to be the most bloated software on my network … note to HP software designers: get your act together. The printer hardware also has some problems, including the automatic feeder not feeding, the back panel switch telling me that the door is open when it isn’t, and the printer chewing up some types of recycled paper.

However, now that my XP PC has been demoted from my primary business computer to the family workhorse PC, I have finally found a solution to the network connection issue. Apparently the L7580 can be set up to run from both the Ethernet connection and the USB connection (but not wired Ethernet and wireless apparently). I have sitting under my printer and on my network a D-Link DNS-323 network storage box, which conveniently has a USB plug in the back to share a printer. To install, you need to install the basic HP printer driver, clicking past the Ethernet connection box (you will connect later). Then you need to manually connect to the D-Link DNS-323 lp using the HP L7500 series printer driver.

HP OfficeJet Pro L7580 printer with D-Link DNS-323 below

HP OfficeJet Pro L7580 printer with D-Link DNS-323 below

I now have the HP L7580 printer connected over the network to the XP PC through the DNS-323 box. All my other PCs/laptops are connected through the Ethernet. And it works! The only catch is that you should run the basic printer drivers rather than the massively bloated full install if doing this dodgy work around. Because the HP install can not see the printer over the Ethernet connection, it apparently does not install the full HP Solution Centre.

Not everyone has a DNS-323 sitting on their LAN, but a number of routers have a USB printer port that should work just the same. Alternatively, you could probably set up a PC that is always on as a print server with the L7580 plugged into one of its USB ports. Of course, this defeats the purpose of buying an Ethernet equipped network capable printer in the first place!

Given the time that I have wasted trying to fix this problem, I suggest that the best solution is to throw the HP L7580 printer in the rubbish bin and never buy another HP product – EVER!

10 thoughts on “HP Officejet Pro L7580 network connection solution – throw it in the rubbish bin!

  1. Pingback: Long Distance Wireless Router

  2. John McIntosh

    I am another mug that got sucked in by HP. I am happy to say I have binned the office prick L7580 and now enjoy the ease and quality of a BROTHER. To HP I hope you go under and take your printers with you they are takeing up space in our world.

    Reply
  3. barnsfromoz

    I bought the L7580 in Jan08 and it worked beautifully until sep08. Then network scanning stopped. I FIRST rang hp 12thsep08. I am still waiting for that supervisor to call back. I have now been thru their escalating support system 3 times. I am still waiting for those supervisors to call back too. Printing etc is fine, just network scanning (a key feature when I bought it!) is hopeless. HP have not kept this customer, who has been an hp purchaser for years.
    bdc

    Reply
  4. John

    On the third day of trying to connect this HP officejet Pro L7580 to my home network. Printer can’t connect. Ethernet connection does not funcion.

    Reply
  5. D. Harding

    I’ve been battling my HPL7580 as well. I actually have some PC’s on my network that can see/print to the printer and others that refuse to load the software because they cannot see the printer. The PC’s that do work required a complete re-install of WinXP before it would work. Completely unacceptable solution. HP support is nearly useless. I’ve spent countless hours on this. Like the other reader I can use IE to access the printer but forget the Add Printer of HP bloatware working. Do not by HP

    Reply
  6. Olivier Delouya

    Same kind of issues on a laptop under vista..
    The HP setup can’t see the device in the network exploration phase.
    Windows can see it however, so I could install the Windows printer driver thru the network printer add applet;
    But, that way, no scan available!
    Finally, I could install the 300Mb software in the old kids PC, and it works! I just have to wait 10 minutes to have it powered on, and have to go thru multiple manipulation to get my docs at their desired location!!
    Why it installed on the old PC? I don’t know..
    The machine runs XP, not vista (?), and it is directly connected to a switch as the printer, while the laptop is connected to it via 2 PLC adapters..
    I spent 3 months with HP support – a nightmare; all lost times.. tried to escalate without success.. finally, I gave up..
    Cannot figure out how some can work quietly that way, while I would have been fired out quickly if I behaved the same way in my company!!

    Reply
  7. halloween crafts

    Hey there! Someone in my Myspace group shared this site with us so I came
    to take a look. I’m definitely enjoying the information.
    I’m book-marking and will be tweeting this to my followers!

    Outstanding blog and great design.

    Reply
  8. e recycling los angeles

    Aiming to divert materials away from landfills and send
    it for recycling they offer the double advantage of reducing the amount of trash in landfills and
    creating a greener environment. The more batteries you give for recycling,
    the more money you will make. Lots of issues are noticed
    in the process of disassembling of the electronic waste.

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *